The software for phone and GSM repair shops
One ticket per device, parts that leave stock when they are fitted, and a customer who can check progress without calling.
IMEI, unlock pattern and accessories live on the ticket
Not in a notebook and not in a "notes" box. Brand, model, IMEI or serial, unlock code or pattern, accessories handed over: these are fields on the repair ticket, filled at intake and retrievable at handover. That is what ends arguments about what the customer left with you.
The part leaves stock the moment it is fitted
A screen fitted to a device is deducted from inventory and costed onto the ticket. You see the real margin of the repair — parts plus labour — instead of guessing at month end. Serialized parts stay traceable to the device that received them.
The customer follows the repair through a link
Received, diagnosis, waiting for a part, ready, delivered: every change is timestamped and attributed. The customer gets a tracking link and a WhatsApp notification when the device is ready, so the counter stops answering the phone all day.
Fields on the GSM repair ticket
- Device type (smartphone, PC, other)
- Brand and model
- IMEI / serial number
- Unlock pattern or code
- Accessories handed over
- Diagnosis and reported problem
- Parts cost, labour cost, deposit
- Expected delivery date
Frequently asked questions
Can I work without an internet connection?
Yes. Tickets, sales and clients can be created offline: data is held in the browser and syncs as soon as the connection returns. It is built for power and network cuts, not just for convenience.
I also sell accessories at the counter. Same software?
Yes, one application: the till, the accessory stock and the repair tickets share the same inventory and the same daily cash session. There are no two tools to reconcile at closing.
What does it cost?
The Free plan is free forever: 15 tickets a month, 30 clients, 1 user. Pro is 79 TND/month or 790 TND/year (unlimited tickets and clients, 5 users, WhatsApp automation) with a 14-day trial.
Free plan with no time limit. 14-day Pro trial, no card.