The software for computer shops and IT workshops
Hardware sales, workshop jobs and component stock in a single application.
Data backup is a checkbox, not a promise
Backup taken, sensitive data on board, session password, licence or product key: these are fields on the service ticket. "Did we back it up before reformatting?" has a written, dated, attributed answer.
Serialized hardware stays traceable
PCs, monitors, drives and serialized components are tracked individually, from the supplier purchase to the sale or the installation. A warranty is found from the serial number, not from memory.
The quote becomes an invoice without retyping
Quote, job sheet, invoice and credit note follow one line, with VAT per rate and the 1 TND stamp duty. The accounting export posts these entries into the Tunisian chart of accounts.
Fields on the IT service ticket
- Equipment type, brand, model
- Serial number
- Symptom and requested service
- Data backup taken
- Sensitive data on board
- Session password
- Licence / product key
- Drive (type and capacity), memory (GB)
- Accessories handed over, under warranty
Frequently asked questions
I do on-site support. Does that work too?
Yes. The app is a PWA: it opens on a phone or tablet, the technician sees their job queue and can create a ticket at the customer site, even with no network.
Can I manage supplier warranties?
Yes. Supplier returns (RMA) are tracked with their reason and status, and the serial number links a device back to its original purchase.
What about accounting?
The accounting export produces sales entries in the Tunisian chart of accounts, with VAT collected and deductible per rate and the stamp duty. You hand your accountant a file instead of a binder.
Free plan with no time limit. 14-day Pro trial, no card.